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Productivities of Credit Officer
Target Participants:
Credit Officer, Chief of Credit Officer, Credit Manager, Branch Manager, or someone who works related to credit activity
Duration:
1 day
Methodology:
Lecture/demonstration, case study, exercise, handout and offering experience
Facilitators:
Faculty of ACLEDA Training Center
Objectives
During this course participants will be able to:
- Know how to calculate the cost components of each product
- Control and improve effectiveness and efficiency
- Explore the strategies to improve productivities
- Gain and adapt critical skills in productivity ratios and ratio analysis
- Identify a breakeven point analysis
- Monitor and evaluate one’s own productivity effectively
- Deliver best service quality to customer
Course Contents
- Physical productivity controlling
- Financial productivity controlling
- Improving productivity
- Provide DIAMOND service
- Ratio on effectiveness and efficiency productivities
- Other ratio analysis
- Break event points analysis
