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Loan Delinquency Management in Best Practice

Loan Delinquency is a major issue in financial lending. Generally, success for financial institution starts with proper system of Loan Delinquency management that requires the necessary tools such as technologies, loan policies, loan procedures and particularly competent employees who relate to loan operation.

How you will benefit?

After completion of this course, participants will:

• Obtain in depth understanding of Loan Delinquency and its impacts
• Improve the delinquency management system through ACLEDA Bank's experience
• Be able to identify the roots cause of Loan Delinquency
• Know the practical indicators to measure Loan Delinquency
• Prevent Loan Delinquency effectively
• Be able to control Loan Delinquency
• Gain the practical tips and tools of dealing with delinquent clients efficiently

What you will benefit?

1. Introduction to Loan Delinquency
• Definition of Loan Delinquency
• Impacts of Loan Delinquency
2. Practical process of Loan Delinquency management
3. Roots cause of Loan Delinquency identification
• Internal factors
• External factors
4. Loan Delinquency measurement
• Quantitative measurement
• Qualitative measurement
5. Loan Delinquency prevention
• Human resource training and motivation
• Loan policy, procedure and form
• Loan portfolio diversification
• Setting effective parameters
• Management Information System (MIS)
• Segregation of duties
6. Loan Delinquency controlling
• Internal and external control
• Relevant people
7. Tips and tools to deal with delinquent clients

Training Fee

• USD 170 per participant per two-day training course.
• USD 160 per participant per two-day training course for organization sending 3 participants up to the course.
• This fee includes training venue and materials, refreshments, lunch and certificate.

Payment Condition

There is no charge for any cancellation which is made by the deadline of the registration. Cancellation after deadline of the registration and participants appearing without proper cancellation will be charged the full amount.

Trainers

Mr. Ann Chantha, Senior Faculty of ACLEDA Training Center (ATC)

Born in 1964, he obtained a Master's Degree of Business Administration (MBA) majoring in Finance from National University of Management, Cambodia in 2011. He graduated with a Bachelor of Business Administration (BBA) majoring in Business Management from University of Management and Economic, in 2004. Since 1993, he has attended numerous courses on Banking Management, Leadership, Credit Management, and Marketing Management both in Cambodia and overseas. He has worked for ACLEDA Bank Plc as a Credit Office in 1993 and then was promoted as a District Team Leader in 1998. From 2006 to 2014, he had been promoted to work as a Branch Manager for 8 years. He has been assigned as a member of trainer pool of ACLEDA Bank Plc., since 2006 and responsible for delivering training courses on Successful Branch Management, Management and Leadership skill, Credit Management, Loan recovery, Delinquency Management, MSME Lending, Work flow of Credit Officer, Loan Evaluation, Credit Risk Management, Bank Risk Management. At present time, he holds a position as Senior Faculty Specialized in Credit at ACLEDA Training Center.

Mr. Yi Sokkim, Senior Faculty of ACLEDA Training Center (ATC)

Mr. Yi Sokkim used to be a Credit Department Manager at ACLEDA Bank Lao Ltd. (ABL) and he was also a member of the Board Credit & Risk committee, ALCO committee and a founder of ABL. In his responsibility, he managed, led and trained his Branch managers and Credit officers to implement the credit task to maintain healthy loan portfolio, and especially to prevent delinquencies with satisfactory outcomes.

Since January 2011, Mr. Yi Sokkim has been elected as a senior faculty of ATC specializing in credit. He is an experienced trainer certified by Frankfurt School (FS) and Women's World Banking (WWB). In his speciality in credit, he has conducted many training courses on Loan Delinquency Management, SME Lending, Loan Portfolio Management, Credit Risk Management, etc. to participants from both local and international MFIs and banks.

He used to attend Credit Portfolio Risk Management Master class in Malaysia and numerous training programs related to credit field abroad. He has had more than 17 years of relevant working experience in credit field. He started working for ACLEDA Bank in 1997 as Micro and Small Credit Officer, Chief of Credit Officer, Training Program Officer. Because of his successful experiences and capacity in credit field, he was promoted to Credit Department Manager. He obtained a Master's Degree of Business Administration (MBA) majoring in general management at Royal University of Law and Economic (RULE).

Guest Speaker

Senior Manager from Credit Division, ACLEDA Bank Plc.